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I purchased my tickets with PayPal, but I haven't received my tickets.

When you are purchasing tickets with PayPal being the merchant processor, it can take anywhere from 24-48 hours for the funds to be released and for your tickets to be generated. This is due to a PayPal functionality called IPR (Instant Payment Review). If you have not received your tickets right away, it is a strong indicator that PayPal is reviewing the transaction in order to help sellers avoid any risk of potential fraudulent activity. 


This review period usually takes less than 24 hours, however, a transaction can be held up as long as 48 hours. Ticketlabel is sent notification of the sale once PayPal is finished with their review. Your tickets are processed immediately and notification is sent to you via email. 

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